Refund & Exchange Policy

At BURGUNDY, we want you to be completely satisfied with your purchase. To ensure this, we offer a convenient "Try Before You Buy" option:

  1. Try on Your Order: Upon delivery, you may try on your items while the courier waits outside. This allows you to confirm that the product meets your expectations.

  2. Return During Courier Visit: If, for any reason, the item is not suitable, simply return it directly to the courier. You will only be responsible for the shipping fees.

  3. No Exchanges or Refunds Post-Delivery: Once the courier leaves, we are unable to offer exchanges or refunds. We encourage customers to use the try-on option during delivery to ensure satisfaction.

Thank you for understanding our policy, designed to provide a seamless shopping experience with fair and transparent practices.